Top 10 AI Sales Call Analysis Tools for Sales Teams

Gong is our first shortlist choice for a team with an established coaching program; Avoma is easier to budget when you want a published price for call scoring. Jiminny emphasizes collaborative review, while Revenue.io suits Salesforce-centered selling. These ten products analyze sales conversations for coaching or deal execution, rather than simply producing meeting notes. The right purchase depends on what a manager and rep will do differently after a call. A useful summary is only the beginning: you also need reliable evidence, an understandable rubric and a practical way to follow up.

Top 10 AI Sales Call Analysis Tools for Sales Teams at a glance
Rank / tool	Best fit	Price snapshot	Main tradeoff
1. Gong	A mature coaching and conversation-analysis program	Custom quote: per-user licenses plus platform fee	Broad capability requires deliberate adoption
2. Avoma	Adding scored coaching to a meeting workflow	From US$48/recorder/month annually: $19 base + $29 CI	The coaching add-on is separate from basic notes
3. Jiminny	Collaborative call review and team coaching	Custom flat-fee quote; 14-day trial advertised	Confirm seats and scope in the quoted package
4. Salesloft Conversation Intelligence	Connecting coaching with an existing sales workflow	Custom quote; public pricing routes to sales	Legacy product names and entitlements need checking
5. Chorus by ZoomInfo	Conversation evidence in a ZoomInfo-centered stack	Custom quote; no public Chorus list price verified	Clarify packaging and mobile access before committing
6. Outreach Kaia	Live guidance within an Outreach sales process	Custom seat-based pricing plus consumption-based AI credits	Validate credit usage and transcript delivery
7. Revenue.io	Coaching and call analysis inside Salesforce	Custom quote by package and organization	Some analysis features require a higher package
8. Claap	A smaller team wanting visible coaching-plan pricing	Business US$60/license/month annually or $75 monthly	Free and Pro do not include the full coaching package
9. Attention	Custom scorecards connected to CRM updates	Contact sales; no public dollar price verified	Customization needs clear criteria and an owner
10. Salesken	High-volume sales quality review and live guidance	Quote-based modules; no public dollar rate verified	Call quality and review-sample age are limitations

Research checked October 13, 2026. Currencies and billing terms are noted where relevant. Annual billing means an annual commitment. Prices, availability, credits, and taxes can change; confirm the current offer directly. On small screens, swipe the table sideways.

How we ranked these tools

We checked official product, support and pricing pages and selected first-hand public reviews on October 13, 2026. Editorial order weighs sales-specific analysis, coaching workflow, buying clarity and evidence quality. We did not test these platforms or measure conversion improvements. G2 samples include invited and incentivized reviews, and some feedback concerns a wider platform rather than its current conversation module. Clari Copilot now redirects to Salesloft Conversation Intelligence, so it is counted once. A quoted price is not a public subscription offer; request the actual modules, seats, usage allowances and contract term in writing.

1. Gong — A mature coaching and conversation-analysis program

Gong is a strong starting point for a sales organization that already conducts regular call reviews and wants to connect those conversations with deal context. Its value is particularly clear when managers, enablement and marketing all need to find the same customer evidence. A team needing only a recording archive may not use enough of the broader platform.

Features and pricing

Conversation intelligence supports searchable calls, topic and competitor signals, summaries and coaching. Gong Enable adds AI-based coaching and training workflows; confirm which Enable capabilities are included in the proposed seats. The official pricing page specifies user licenses and a platform fee based on supported users, with existing-stack integrations included. It publishes no dependable dollar starting price. Some AI functions also use Gong credits, so ask for the allowance and eligible features. [1] [2] [3] [4]

User reviews

An October 6, 2026 G2 reviewer valued specific coaching signals such as missed follow-up opportunities, while warning that AI recommendations still required checking. An October 1 account executive similarly appreciated call summaries and talk-time review but verified the analysis. These invited reviews support evidence-assisted coaching, not unquestioned automation. [5]

Pros: Searchable evidence supports coaching and cross-team learning.

Cons: Platform breadth, contract cost and imperfect analysis can reduce value for light users.

Review consensus

Shortlist it when you have an enablement owner. In a demo, trace one coaching recommendation back to the recording and then show how a rep acts on it.

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2. Avoma — Adding scored coaching to a meeting workflow

Avoma is an appealing comparison point for small and growing sales teams because it separates the meeting assistant from deeper conversation analysis. You can evaluate notes and coaching together without assuming every colleague needs a recording license. It still needs a manager who can turn observations into a focused development conversation.

Features and pricing

The Conversation Intelligence add-on includes AI call scoring, coaching recommendations, talk patterns, trackers and cross-meeting questions. Startup costs US$19 per recorder monthly with annual billing; the add-on adds $29, making $48 for that combination. Monthly billing is $29 plus $35, or $64. Free collaborators can review and comment but cannot record their own calls. A fourteen-day Organization trial includes add-ons without a card; recorder seats share one base plan. [6] [7] [8]

User reviews

A January 2026 sales-development reviewer on G2 liked keyword tracking, talk patterns and scoring, but found advanced modules costly and transcription sensitive to audio and accents. A March solution engineer liked searchable insights while reporting occasional summary mistakes and a crowded interface. Both were incentivized reviews. [9]

Pros: Published modular costs and free reviewers make a pilot easier to scope.

Cons: The base price alone does not buy the full coaching workflow.

Review consensus

Budget the complete base-plus-add-on configuration. Test one custom rubric and check whether colleagues who only review calls need any additional entitlement.

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3. Jiminny — Collaborative call review and team coaching

Jiminny is worth considering when the goal is to make useful conversations available to the wider team. Managers can review actual buyer exchanges, while reps can learn from relevant examples without shadowing every meeting. Its appeal is the connection between a call, the people discussing it and the next coaching step.

Features and pricing

Ask Jiminny answers questions about a call or multi-call deal, alongside recording, transcription, CRM logging and conversation insights. The current flat-fee page says it does not meter AI through tokens or stack separate module and onboarding fees; it still asks you to contact sales for a price. An older FAQ describes seat-based pricing, so confirm the actual included users and scope rather than assuming an unlimited-seat contract. A fourteen-day trial is advertised. [10] [11] [12]

User reviews

An April 2026 G2 team manager praised recording quality, AI questions and collaborative coaching, but reported transcript-viewing bugs and awkward external sharing. An October 12 account executive liked HubSpot notes and self-coaching but wanted more detailed, framework-specific summaries. The visible review set contains incentivized entries. [13]

Pros: Call questions and shared examples can make coaching less dependent on lengthy replays.

Cons: Reviewers report gaps in summaries, sharing and integration details.

Review consensus

Ask a rep and a manager to review the same call during the trial. Verify that the summary captures your particular qualification framework rather than only generic next steps.

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4. Salesloft Conversation Intelligence — Connecting coaching with an existing sales workflow

Salesloft is most compelling when reps already work inside its engagement system and you want conversation findings to become follow-up work. The current offer incorporates the Clari Copilot lineage: that product’s official page now redirects here. Counting both as separate alternatives would overstate the choice available to a new buyer.

Features and pricing

The current product describes AI summaries, searchable conversations, automatic scoring, stakeholder insights, CRM updates and real-time battlecards. Support explains that managers can trigger AI-assisted scoring, review it and adjust scores before sharing feedback. The official pricing route leads to a sales conversation without a public amount. Request a quote naming Conversation Intelligence explicitly, together with migration, recording and integration requirements if you use an older package. [14] [15] [16] [17]

User reviews

An October 2, 2026 incentivized G2 reviewer liked call review and consistent scorecards but found organizing coaching material time-consuming. An October 1 account executive reported useful coaching from conversation insights while noting ongoing data maintenance. Salesloft’s combined review page also contains legacy products, so not every review describes today’s module. [18]

Pros: Insights can connect directly with the seller’s ongoing work.

Cons: A broad platform and changing packaging complicate like-for-like evaluation.

Review consensus

Use your own discovery call in the demonstration and ask the vendor to complete the full loop: score it, adjust the score, assign a follow-up and verify the CRM update.

Visit Salesloft Conversation Intelligence

5. Chorus by ZoomInfo — Conversation evidence in a ZoomInfo-centered stack

Chorus makes sense for a team already evaluating ZoomInfo and seeking conversation analysis as part of that relationship. It provides a way to revisit buyer language, share important moments and review sales behavior. Its buying case should come from the call workflow you need, not simply from adding another item to a larger data-platform contract.

Features and pricing

The official product positions Chorus around call and meeting intelligence, coaching, deal visibility and customer feedback. The mobile listing provides access to recorded calls and sharing for an existing organization. Neither the product page nor the purchase route established a public Chorus-specific dollar price in this check. Ask whether your quote includes the exact recording users, manager access, CRM connection and other required ZoomInfo products; do not treat a third-party estimate as an offer. [19] [20]

User reviews

Public TrustRadius feedback describes using recordings to remain focused during sales conversations and revisit follow-ups. Mobile App Store reviews raise a separate access concern: one reviewer reported being unable to use the mobile browser and encountering login problems. That small, mixed-age mobile sample does not establish desktop performance. [21]

Pros: Recorded customer evidence can support coaching and handoffs across a ZoomInfo-based team.

Cons: Opaque packaging and a weaker mobile review sample deserve a practical trial.

Review consensus

Evaluate the desktop and mobile experiences separately. Ask a manager to find and share a useful objection-handling moment without assistance from the vendor.

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6. Outreach Kaia — Live guidance within an Outreach sales process

Kaia is a logical option for organizations that want support during the conversation as well as analysis afterward. Its value is strongest when Outreach already contains the account and follow-up workflow. The same connection can make deployment more involved than buying an independent call-review tool.

Features and pricing

Official documentation describes real-time content cards, transcripts, summaries, coaching and call insights. An approved calendar connection is required for calendar meetings, and supported conferencing arrangements should be checked. Outreach’s current pricing combines seat access with AI credits, including conversation analysis and coaching among credit-powered workflows. There is no public dollar rate sufficient to calculate a complete deployment. Ask how many credits your expected call volume and scoring activity would consume. [22] [23] [24]

User reviews

A September 29, 2026 G2 reviewer said Kaia surfaced useful next-step guidance but experienced delayed or missing transcripts and unreliable deal-risk signals. That was an organic review of Outreach more broadly. Other recent reviews value organized follow-up while still checking AI recommendations, so separate sequence satisfaction from Kaia accuracy. [25]

Pros: Real-time cards can make approved guidance available at the moment of an objection.

Cons: Consumption pricing and imperfect delivery make workload-based evaluation important.

Review consensus

Pilot with the exact conferencing setup reps use. Inspect both the usefulness of an in-call prompt and whether the post-call transcript arrives in time for follow-up.

Visit Outreach Kaia

7. Revenue.io — Coaching and call analysis inside Salesforce

Revenue.io belongs on a shortlist when Salesforce is the working environment for the team, not merely a place to deposit notes. It combines calling and guidance with reviewable conversation evidence. That can reduce handoffs, but a buyer should evaluate the entire operating workflow rather than assume every package includes identical analytics.

Features and pricing

Conversation AI provides transcripts, conversation metrics, questions, next steps and configurable concepts. Moments supplies real-time guidance and objection cues. The current pricing comparison includes call recording in all listed packages, while transcription, talk metrics, sentiment and AI summaries begin in higher packages. Prices are customized on a demo call. Request a configuration that explicitly includes the analysis and coaching you want, plus the Salesforce setup responsibilities. [26] [27] [28]

User reviews

A July 14, 2026 organic G2 reviewer valued customized analysis and locating relevant moments for coaching, but found Guided Selling harder to learn. Other 2026 users liked Salesforce integration while mentioning delayed transcripts or call-disposition friction. These are workflow reports, not evidence that every organization will achieve the same productivity gain. [29]

Pros: Analysis can sit close to the CRM records and actions managers already inspect.

Cons: Implementation and broader engagement features add complexity.

Review consensus

Give the vendor a real Salesforce workflow to demonstrate. Confirm where a corrected insight is stored and whether managers can use it without maintaining a parallel reporting system.

Visit Revenue.io

8. Claap — A smaller team wanting visible coaching-plan pricing

Claap is a useful alternative for a team that wants call analysis and collaboration with a published purchase point. Its broader recording and asynchronous-video heritage also makes it relevant to teams sharing customer context beyond sales. For this ranking, the relevant product is its Business sales workflow, not the free recorder alone.

Features and pricing

Business includes AI coaching, deal insights, CRM completion, cross-meeting questions and reporting. It lists unlimited recording time and 1,000 AI credits per license monthly, pooled in the workspace. The annual US price is $60 per license per month; monthly billing is $75. Basic has ten videos and 300 total minutes. Pro costs less but does not list the complete Business coaching features. Enterprise security and access needs require a separate quote. [30] [31]

User reviews

An August 2026 G2 revenue-operations reviewer liked quick call understanding and finding objections, while noting missed details, imperfect search and processing delays. Other users praise collaboration but discuss general meetings rather than sales scoring. That distinction limits how much the broad review base proves about the current coaching feature. [32]

Pros: Transparent Business pricing helps distinguish coaching from basic recording.

Cons: AI-credit allowances and plan boundaries still need budgeting.

Review consensus

Test the Business workflow with an actual scorecard. Check whether its evidence and deal-level answers are sufficient for your managers before paying for a larger platform.

Visit Claap

9. Attention — Custom scorecards connected to CRM updates

Attention is especially relevant when a standard scorecard does not capture how your team sells. It connects call evidence with customizable fields and scoring, which can help a RevOps owner align analysis with a specific methodology. That flexibility is only valuable if someone defines what good evidence looks like.

Features and pricing

Official materials describe scorecards built around your framework, automated evaluation and rep-performance patterns, alongside CRM data extraction and follow-up workflows. The scorecard guide explicitly recommends tightening criteria, adding negative examples and revising rubrics when scoring is too generous or harsh. Public pages direct buyers to a demo; a current dollar price or guaranteed free tier was not established. Ask for implementation support and the cost of your intended automations. [33] [34] [35]

User reviews

An April 2026 organic G2 reviewer liked fast transcript analysis and the interface but felt coaching was too templated. The vendor replied that scorecards were customizable. A March reviewer liked clear summaries and coaching while needing RevOps help to learn features. This disagreement makes configuration quality a key trial question. [36]

Pros: Custom scoring can reflect the team’s actual selling process.

Cons: A flexible tool still needs careful setup and calibration.

Review consensus

Have the vendor build one of your rubrics rather than show its default. Deliberately include an ambiguous call and see whether the result explains uncertainty with usable evidence.

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10. Salesken — High-volume sales quality review and live guidance

Salesken is a candidate for organizations with enough call volume that manual quality review misses substantial portions of the sales process. It combines live assistance, analysis and quality-assurance workflows. Its position here reflects that sales-specific fit while acknowledging that much of the accessible first-hand feedback is older.

Features and pricing

Official pages describe real-time objection cues, competitor and pricing signals, call evaluation and revenue intelligence. The pricing page separates Quality Assurance AI, AI Sales Assistant and other modules, with request-pricing buttons rather than a dependable self-service amount. The QA page mentions full-call or hourly-analysis pricing flexibility. Specify the number of hours, channels, languages and scoring criteria in the quote, and verify which real-time and post-call capabilities are included. [37] [38] [39]

User reviews

An April 2026 incentivized G2 review described useful live guidance but reported lag, restricted report customization and a learning curve. Many visible reviews were invited entries from 2024; they praise call frameworks but also mention transcription and connection issues. We do not treat their claimed revenue gains as verified outcomes. [40]

Pros: Quality review and in-call guidance address a defined sales-management use case.

Cons: Older incentivized feedback and custom packaging call for a careful pilot.

Review consensus

Use difficult audio and representative call volumes in evaluation. Check how managers correct a wrong classification and whether reporting exposes enough detail to support a fair coaching discussion.

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How to buy analysis your sales team will use

Define one coaching question before comparing dashboards. For example: do discovery calls establish the buyer’s decision process, and do reps agree a specific next step? Write an observable rubric with examples of sufficient and insufficient evidence. Then use the same small, representative set of permitted recordings in a vendor pilot. Include a short call, a difficult objection, several accents, a multi-person meeting and a call that went badly. Check whether each score links to the correct speaker and moment. A polished answer that cannot be traced to the conversation is difficult to coach from. Test the actual conferencing system, dialer and CRM fields your team uses. Confirm which users need recording seats, which can review for free, and whether cross-call questions consume additional credits. Compare the complete annual cost, including implementation, minimum seats, required base subscriptions and add-ons. Ask how a manager corrects an inaccurate score and how that correction affects future reporting.

Run the first coaching cycle around a single behavior. Let the rep review their own call, select one moment and explain what they were trying to accomplish. The manager can then use the recording to agree one specific adjustment and revisit it on a later call. Treat talk ratios, sentiment and automated scores as prompts for discussion, not universal targets or proof that a person performed badly. A technical demonstration naturally differs from discovery. Establish recording notice, access and retention practices through your organization’s existing process before rollout. Decide who maintains scorecards and integrations; a product can capture every conversation while still leaving nobody responsible for acting on the findings. During the pilot, track practical adoption: can managers find evidence quickly, do reps understand the feedback, and do agreed actions reach the CRM correctly? Those observations are more useful than repeating a vendor’s advertised revenue uplift.

Frequently asked questions

Which option has the clearest public coaching price?

Avoma publishes a Conversation Intelligence add-on of US$29 per seat per month billed annually, on top of its base plan. Claap Business publishes US$60 per license per month billed annually, including AI coaching. These are different packages, so compare total seats and usage rather than the headline numbers alone.

Is a meeting recorder enough for sales coaching?

It can support manual review, but dedicated analysis adds scorecards, topic tracking, coaching workflows and links to deal data. Buy those capabilities only if someone will maintain the rubric and use the resulting evidence. A transcript alone does not establish why a deal was won or lost.

Are Clari Copilot and Salesloft two separate choices here?

No. The official Clari Copilot product URL redirected to Salesloft Conversation Intelligence when checked. This ranking includes the current Salesloft offering once and identifies legacy naming where relevant. Existing customers should confirm their migration and package entitlements directly.

Can AI call scores replace manager judgment?

No. Transcription mistakes, missing context and a poorly designed rubric can all produce misleading scores. Inspect the relevant recording, allow the rep to explain the situation and use scores to prioritize review. We did not validate any vendor’s scoring accuracy or performance claims.

Related rankings

Sources used (40)

Official product information and public user-review pages checked October 13, 2026. Reviews reflect individual experiences. The list order is our editorial interpretation of the evidence.